Customer Testimonials in Reading PA
I have been going to this dealership for years but not previously purchased a vehicle here; Dana was the reason I bought from BMW of Reading. Dana knows her BMWs. I was very impressed by her knowledge of the brand and overall automotive industry. Dana took care of me, she was polite, responsive, respectful and professional. She is a woman of her word and I would highly recommend you speak with Dana if you are looking for your next or first BMW.
I had an amazing experience working with Mike at BMW of Reading. From the moment I walked in, he made the entire process incredibly easy and stress-free. Everything was handled quickly and professionally, and he made sure I understood every step along the way.
What really stood out about Mike is that he’s a people’s person first before anything else. You can tell he genuinely cares about his customers and wants them to have the best experience possible. There was no pressure at all—just honest communication and someone who truly wanted to help.
If you’re looking ... Read More Google - Apr 6, 2026
Great dealership. Vlad’s great, he was very helpful and responsive. Overall everything went super smooth.
I can’t say how grateful I am and how thankful I am for the help I got at BMW of Reading!! And Mike Hale and Sean they were such amazing people. I was so scared to go buy a car for the first time by myself and doing everything by myself, when I walked in, they greeted me so warmly and I didn’t feel nervous anymore. Thanks to them. I’m the proud owner of a Jeep Patriot Sport !!!
And take it from a 25 year-old trying to figure out life. This is the place to buy your first ... Read More Google - Mar 24, 2026
This was such a smooth transaction. Eric & Dave made sure that all of our questions were answered and needs were met.
I had an exceptional experience working with Mike Hale. From start to finish, he was the definition of professionalism-patient, transparent, and refreshingly low-pressure. What stood out most was his straightforward approach. He answered every question honestly, walked me though my options clearly, and gave me the space to make the right decision without any pressure. This is exactly how car buying should be.
This was my 2nd purchase from BMW of Reading, working with Mike Hale. He was amazing to work with! I absolutely love my new X5.
Purchased an IX from Mike; the experience was excellent. Mike’s communication was great, easy to work with, and able to arrange a delivery of it for me. Thank you!
I had an excellent experience with BMW of Reading! I started my search for an X5 a few months before my lease on my other car ended. Mike Hale was amazing. He kept in touch with me over those last few months and we found a CPO X5 that met all my check boxes. Buying a car is usually stressful in my opinion but this was the smoothest delivery I have ever had. We were in and out in an hour. Sean from finance was great and Junior (BMW Genius) was super helpful explaining all the tech stuff on the ... Read More Google - Mar 15, 2026
I can’t say enough great things about BMW of Reading. Dave H. and Eric Salem are an amazing team! From helping me look at different BMW models, to the financing process, all the way through delivery—everything was seamless. Hands down a 10 out of 10 experience.
And I also have to mention Matt, the Client Genius Advisor—he was phenomenal, truly the best I’ve ever worked with. The entire team I dealt with was incredible.
I would absolutely recommend anyone looking to purchase their next vehicle to reach out to Dave, Eric, and Matt. You’ll be in great ... Read More Google - Mar 14, 2026
My sales rep was Sabrina Olah, and she was the most professional and responsive automotive sales professional that I have worked with. She is a credit to her dealership at BMW of Reading, PA and to BMW Corp.
Buying a vehicle can be frustrating or intimidating, but Dana A. at BMW of Reading, made the process seamless and enjoyable. She was communicative from the time of interest to even checking-in post purchase. Dana is dedicated and was a pleasure to work with. She is a great asset to BMW, and we look forward to doing future business with her. We highly recommend BMW of Reading!
I live in Virginia, but I couldn't find the color combination I wanted locally and I was only looking at Certified Pre-owned vehicles. I was hesitant to buy a car withoutbeing able to see it. I got a good vibe from Vlad and he made the process great. He communicated every step of the way and made things seamless including the shipping. My vehicle arrived yesterday and very happy with it. Thanks Vlad!!
I recently purchased a CPO X5 with the help of Mike Hale and could not be happier. Mike was great to work with, staying in touch during the months leading up to my lease end, and keeping me in the loop with available vehicles. The day of delivery went smooth and I was out of there in a little over an hour. Everyone I encountered was nice. I will definitely return in the future!
I've been to a lot of luxury dealerships and I must say BMW of Reading really stands out. My salesmen Vlad and the financial staff were top class. Vlad reached out with a personal video message within 2 hours of my inquiry. He made every accommodation for me prior to my visit. Vlad was receptive of my honesty about my goal for the transaction, and once again he made every effort to accommodate me and my trade-in and my CPO purchase went as smooth as can be. Even after the sale he has been in contact to check in and ... Read More Google - Mar 4, 2026
We had an outstanding experience at Tom Masano BMW, and we especially want to recognize Marcus for his exceptional service. From the very beginning, Marcus took the time to truly understand what we were looking for in an SUV and guided us through every step of the process with professionalism, patience, and deep product knowledge.
Thanks to his expertise, we found the perfect vehicle that checks every box for us in both luxury and performance. Marcus made what can often feel like an overwhelming process smooth, enjoyable, and completely pressure-free. His attention to detail, responsiveness, and genuine commitment to customer ... Read More Google - Feb 25, 2026
Just picked up our new X3. We worked with Dana and we have to say in the many years and cars we have gotten, she was definitely the easiest, most knowledgeable client agent we have ever worked with. The whole experience with everyone at Reading BMW was excellent.
This place goes above and beyond. Angie is literally an angel on earth and not only super accommodating and helpful but also extremely kind. She gave a gift to my fur baby and got me my dream car! What else can you ask for?! Thank you for everything!
Fantastic experience. Everyone is very helpful and friendly. Angie is a legend. Thank you!!!
From the minute we walked into the showroom to the time we drove off with our bmw x5, everyone we encountered made us feel welcome. The receptionist checked in on us as we waited for our car. Sabrina who facilitated our purchase was amazingly knowledgeable and personable. She made you feel like you are family. John who handled the financial part made it easy. Austin, the genius, did great explaining how things worked in the car. That in itself is a feat explaining to two 70 year olds! We left feeling excited with a newer car, and felt like we made ... Read More Google - Feb 18, 2026
I came in today already knowing the car I was going to purchase. Mike the salesman helped me out and was very transparent about everything, got me prices quickly and was very easy to work with. The sales manager was great too. Junior, was great at helping me know the controls of my new car. Just an absolutely phenomenal experience!!! Thank you.
First time leasing a vehicle. I had the most pleasant experience with Angie, and Ethan. They were responsive, polite, and knowledgable. They made the process quick and painless from start to finish. On the day I went in to pick up the vehicle, I was in and out in 29 minutes flat. A+ would highly recommend.
I worked with Dana at BMW of Reading. She went above and beyond and I would use her again in a heartbeat and highly recommend her. She was pleasant to work with and gave me a great deal. I shopped around a lot and BMW of Reading was by far the best for custom service. Thank you, Dana!
Just bought a 2024 CPO X7 from Mike Hale at BWM of Reading and it was honestly the best car purchase I’ve ever made. Mike was a total pro and the entire team made it easy and joyful. Highly recommend!!
Yeah, this is the place. I am as skeptical as anyone can get anymore with People so know that first. I had an accident with a deer and my car was totaled. I had to purchase another car. They helped ease my tensions online and on the phone BUT as SOON as we walked in the door and met Ms Sabrina, my Husband and I both knew. Her eye contact, open demeanor and knowledge could not be matched anywhere better. She walked Us through the process, was honest as to how long it would take and then sent Us off ... Read More Google - Feb 4, 2026
BMW of Reading made my son’s dream come true today! From the moment we walked in, we felt welcomed and taken care of. Everyone was incredibly friendly, patient, and thorough in explaining every detail of the car and the buying process.
A huge thank you to Joe Cacchione, Dana Abruscato, Mike Hale, Eric Salem, Sean Doyle, Matt Niziolek, and Sophia at the front desk, along with a special hello and thank you from the owner, John Masano.
The BMW itself is an absolutely amazing car—beautiful, smooth, and everything my son hoped for. We truly can’t say enough ... Read More Google - Feb 1, 2026
My wife and I worked on the purchase of a 2026 BMW X5 with Mike Hale. Mike worked closely with us and did a super job introducing us to the X5 - then working with us to find the vehicle we wanted and close on the purchase. Our sales and purchase experience was first rate.
The experience was nice and easy didn’t feel pressured to get extra warranty I do want to appreciate Sabrina she’s great I recommend if your buying a car go over here and ask for Sabrina
Great experience here again and again. Any time my car needs any service, they come and drop off a loaner at my house, and then return my car once they are finished and pick up the loaner. Amazing customer service. Shout out to Edgar, he’s an awesome service tech. Very happy with them!
I recently purchased a CPO vehicle from Mike Hale at the dealership and was provided excellent service!! I won't hesitate to return and have already recommended him to a few friends!!
Two weekends ago, I bought my first ever car from BMW of Reading - a 2022 BMW X3. It took me a long time to find the exact spec that I was looking for, and when they posted the car for sale, I knew I had to get it! My sales associate, Marcus Z, was absolutely fantastic and treated me with nothing but respect and top notch service. Marcus was fair, honest, and negotiable on what was already a VERY FAIRLY priced vehicle. Not only that, but the after-purchase service was fantastic as well. My X3 needed to have the front ... Read More Google - Jan 22, 2026
I had a fantastic experience with BMW of Reading. My BMW client advisor, Vlad Sarlat, was the most professional, dedicated and enthusiastic advisor I have ever worked with. From the moment we made contact I knew that he would take care of my needs and get me into the vehicle I was after. From coming in on his days off and answering the many questions thrown his way, he helped to reassure me and make the process seamless.
As an out of state buyer he helped to complete my trade-in and purchase of a vehicle without a hitch. The numbers ... Read More Google - Jan 9, 2026
Great experience working with Angie,Jay,Eric and Ethan. They offered a very good deal and gave top dollar for a trade in. In and out the dealership in under and hour!!
J ust a few days before the 2026 New Year, we had a most positive experience purchasing a certified pre-owned BMW X3 M40i at Tom Masano BMW in Reading, PA. Short version: Working with senior client advisor Marcus Zakharov, we are confident that we got a fair deal, which included a trade-in, with no hassle. We highly recommend visiting Marcus if you are looking for a BMW.
Marcus did a superb job acquainting us with the cars in the dealership listing that interested us, demonstrating his depth of knowledge about the BMW brand while answering our numerous questions. Marcus even ... Read More Google - Jan 5, 2026
Wonderful buying experience with Dana Abruscato and Matt, the tech guru! I'd definitely buy from them again.
Buying a car from out of state can feel overwhelming, but Tom Masano BMW—and especially Marcus—made it easy, straightforward, and enjoyable. I would absolutely do business with them again and highly recommend them to anyone looking for a high-quality vehicle and top-notch service.
This dealership is the best I have ever worked with. I bought a CPO vehicle for the first time (I leased BMWs five times before from other dealerships) from Tom Masano BMW a bit over a year ago. Marcus in sales, and Tim, the ops manager, have been great to deal with. They truly care about their customers. There are not many dealers these days that act with integrity, but this is one of them.
A Saturday morning well spent! We drove in from Lancaster and had an excellent experience purchasing my car! Rob, my salesman, was fantastic—friendly, knowledgeable, and patient throughout the entire process. He took the time to answer all my questions and made sure I found exactly what I was looking for without any pressure.
Angie, the finance manager, was equally amazing. She explained everything clearly, made the paperwork quick and stress-free, and helped me get a great deal. Her professionalism and warm personality really stood out.
Overall, the entire experience was smooth, honest, and enjoyable. I couldn’t be happier ... Read More Google - Dec 6, 2025
Just picked up my brand new BMW M2 from BMW of Reading. Dana and Sean were awesome. Customer service was top tier. I was happy to travel from NY to PA to work with them. The whole process was easy and fast. Thank you again Dana and Sean. Have a great day!
Vlad Sarlat was a great client advisor! I'm from out of state and he helped me through the car buying process at their BMW of Reading location. He was very attentive and communicative and he made everything very easy. The car arrived at my home in Nebraska two weeks later and I could not be happier! Thank you!
DON'T GO ANY FURTHER THEN BMW OF READING ,PA WEATHER YOUR A LONG TIME VEHICLE BUYER OR A FIRST TIME BUYER! BMW OF READING IS THE ONLY CAR DEALERSHIP TO give 💯 customer support and a GREAT EXPERIENCED. BEYOND HAVING THE GREATEST VEHICLE ON THE ROADS. YOU'LL HAVE KNOWABLE, COMPASSIONATE AND VERY EXPERIENCED SALES REPRESENTATIVES, FINANCIAL AND TECHNICAL MANAGEMENT MAKE YOUR OWNING A BMW A DREAM COME TRUE.
I (WE) HIGHLY RECOMMEND BMW OF READING.
THANK YOU SO MUCH MARKUS AND YOUR AMAZING TEAM ,COWORKERS,ETC.
LOOK FORWARD IN TIME TO AGAIN BUY ANOTHER VEHICLE. .
FROM? NO WHERE ELSE ... Read More Google - Nov 18, 2025
I am typically a grumpy person. Going car shopping doesn't help. However, Dana made this process so easy. Informative, quick to reply, knowledgeable, patient, understanding who you are and your needs. She actually made this "fun" and I may have grinned once or twice. Team her up with Matt the Sales Manager and things happen. Both get my highest recommendations. Well done.
I recently purchased a BMW X3 at BMW of Reading. Vlad Sarlat, the Client Advisor that assisted me, was a pleasure to work with. He helped me consider my options, presented multiple vehicles for comparison and was patient as I made my final decision. He followed up within 48 hours to see if I had any questions. I love my new X3 and will definitely work with Vlad again in the future!
Kerrie, Service Manager, has assisted me several times in facilitating the repair and service of my vehicle. She’s very knowledgeable and always offers solutions. Highly recommend!
I had a great experience working with Vlad Sarlat. He was knowledgeable, patient, and made the entire process smooth and stress-free. Everything was handled professionally from start to finish. Highly recommend asking for Vlad if you’re in the market for a BMW.
Vlad Sarlat has provided a phenomenal customer experience from the beginning. It has been a few months since I bought my first BMW, and Vlad has been very helpful through the entire process of answering all of my questions to make sure I was getting the car that was best suited for me; and then tracking down the exact car that I was looking for.
Vlad is still helping to provide an excellent customer experience since I have bought the car, he didn't just sell me a car and hand me off to someone else. I've been in ... Read More Google - Nov 7, 2025
My husband and I purchase new cars every 3 to 4 years so we have had many experiences at different dealerships. That being said, I have never had a better experience than I did at BMW of Reading. We purchased a used car for my daughter's 16th Birthday from Vlad. He did everything in his power to make sure the car was perfect and the first car buying experience was magical for her. So go see Vlad!! Whether you are buying a $25,000 used car or a $100,000 new car you will be treated with the same level of respect and excitment by ... Read More Facebook - Nov 5, 2025
My husband and I purchase new cars every 3 to 4 years so we have had many experiences at different dealerships. That being said, I have never had a better experience than I did at BMW of Reading. We purchased a used car for my daughter's 16th Birthday from Vlad. He did everything in his power to make sure the car was perfect and the first car buying experience was magical for her. So go see Vlad!! Whether you are buying a $25,000 used car or a $100,000 new car you will be treated with the same level of respect and excitement by ... Read More Google - Nov 5, 2025
My husband and I purchase new cars every 3 to 4 years so we have had many experiences at different dealerships. That being said, I have never had a better experience than I did at BMW of Reading. We purchased a used car for my daughter's 16th Birthday from Vlad. He did everything in his power to make sure the car was perfect and the first car buying experience was magical for her. So go see Vlad!! Whether you are buying a $25,000 used car or a $100,000 new car you will be treated with the same level of respect and excitment by ... Read More DealerRater - Nov 5, 2025
Buying my new car from BMW of Reading was the best car buying experience I have had in many, many years. All of the departments in THIS Dealership are respectful and professional in the way they treated my wife and myself. Sabrina is my Sales Rep and John from the finance office along with Austin & Junior in IT made this a very easy transition into a new BMW. I have referred them to many of my friends & family members and fully intend to return here again for service and another new car. Mike S, Downingtown PA.
Great experience working with Sabrina. I drove from out of state to take a look at a certified used car they had listed on their site. I contacted the dealership before hand to make sure it was still there before I drove 2.5-3 hours to get there. I scheduled an appointment to look at the vehicle the next afternoon. Before I began to drive to the dealership the next day, Sabrina clued to let me know a bracket was broken on one of the seats and it would be another day before it would be fixed. She let me know ... Read More Google - Oct 31, 2025
Just got my second lease, and they’ve once again gone above and beyond! A huge thank you to Angie and Ethan — my literal dream team.
Angie’s the best — she’s incredibly knowledgeable and transparent when going over the lease structure and figures, super easy to work with. No stress, no confusion — just clarity and quick responses throughout the process. Ethan was phenomenal in allocating and bringing my dream car to life, keeping me posted with updates along the way.
I’m based in Brooklyn, and even scheduling home delivery was an absolute breeze — they made the entire process ... Read More Google - Oct 31, 2025
Dana has sold me 3 cars in the last two years. I couldn’t believe she was able to get me into a brand new BMW! I love Dana so much and she knows I’ll be back again 😘
I recently took my BMW in for maintenance and am consistently impressed with the outstanding service at BMW of Reading. I have been working with Kerrie as my service advisor since I purchased my vehicle, and she has always demonstrated the highest standards of customer service. Kerrie is highly competent, communicates clearly, and always ensures that my questions and concerns are addressed promptly.
What truly sets BMW of Reading apart is their commitment to quality and customer care. Even though there is a BMW dealership just ten minutes from my home, I choose to drive almost an hour to BMW ... Read More Google - Oct 29, 2025
I had a great experience working with Marcus and John. I love my new car.
My husband and I moved back to Reading after 30 years and were in the market for a new car. We did our research and visited a few dealerships. Our last stop was BMW of Reading where we were greeted by Client Advisor, Vlad Sarlat. His knowledge of the vehicles was impressive and the time he took to show us various models and differing features was a game changer for us. He spent time with us and walked us through many options and comparisons to other vehicles we were also considering. He is polished and very customer oriented. We bought a ... Read More Google - Oct 27, 2025
Kerrie in service is always great to deal with and handles any issues I have very quickly and professionally. I highly recommend BMW of Reading.
Kerri and her team take excellent care of my I7 going above and beyond every time. I highly recommended the additional protection coverages they offer after the purchase or lease of your new car. They stand behind it faithfully 💯
I recently purchased a vehicle here. My salesperson Sabrina Olah was amazing! She helped me through every step of the process. She was very patient and kind as she explained all details. She worked with me in all aspects and was always available to answer any and all of my questions promptly. She also extended that courtesy to reach out with any issues at any time. Highly recommend!!
Sabrina worked with me for several months to help me find the perfect car and provided outstanding customer service from start to finish. This was the best car shopping and buying experience I have ever had!
Had an awesome experience with Dana at BMW of Reading buying my 2022 Escape. I felt no pressure and she was so communicative throughout the process. During my tests drive it was like talking with an old friend. She allowed me space to think on my options and worked quickly to help me secure the vehicle at the right financing for me once I decided the pull the trigger. Appreciate her and all at BMW of Reading for their great service. Was my first (mostly) stress free car buying experience.
This is our second BMW in two years that we’ve purchased from BMW of Redding. Our experience with the finance manager, John Wiencek and Marcus Zakharov was nothing short of exceptional. We will definitely be back to purchase our next BMW.
I recently bought a BMW i4 from Sabrina Olah at BMW of Reading. Sabrina was absolutely fantastic. She was a fair and transparent negotiator, and, more importantly, followed up on every question or request that I had before, and after, the deal closed (she even arranged to ship the car to me in South Carolina). I wouldn't hesitate to do business with Sabrina again.
We recently purchased our second BMW X5 xDrive 40i and love it. We worked with Mike Hale and had a fantastic experience. I would work with Mike again for any of our future purchases!!
We had an amazing experience at BMW of Reading! It all started with our unbelievable salesperson, Dave. He’s genuine, honest, and incredibly knowledgeable. He went above and beyond to make sure we got exactly the car we wanted, even finding one from a nearby dealer.
When we came to pick up the car this past Friday, his whole team made the experience seamless. Sean was terrific in walking us through the financials, and Sophia was so helpful explaining all of the car’s technical features.
Overall, this was by far our best leasing experience after many decades. We highly ... Read More Google - Sep 27, 2025
I recently purchased a used car from BMW of Reading, and I had a fantastic experience. I’m from the Boston area, and this was my first time buying a used car over the phone. Since it was an expensive purchase, I wanted to be extra careful with a dealership I had never done business with before.
Marcus answered my call, and I asked him for a video walk-through of the car. He responded very promptly and even test drove the car for me, letting me know about any potential issues. We exchanged several texts, and he was always patient ... Read More Google - Sep 26, 2025
Got my 2025 i4 M50i from this dealership! Angie and Ethan are the best. The process was super smooth and easy. I spent less than 10 minutes at the dealership when picking up my car. I live in NJ and I will use this dealership for all my future BMW needs. Everyone in the tri-state should contact Angie and Ethan for great BMW deals.
The entire experience from start to finish was as good as you could ever ask for. Marcus is an amazing client advisor, who helped me feel very comfortable buying a certified vehicle sight-unseen and getting it shipped nearly 1,800 miles. They are true to their word in every way... very, very highly recommended!
I recently purchased my first car (a BMW M340i), and Mike H. was the client advisor who guided me through the entire process. From start to finish, he was incredibly patient, professional, and supportive. I had a lot of logistical issues on my end as well as plenty of beginner questions, but Mike handled everything seamlessly and made sure the process went smoothly.
What stood out most was his patience and willingness to walk me through every step, making sure I understood and felt comfortable. Thanks to him, what could have been a stressful first-time car buying experience turned ... Read More Google - Sep 14, 2025
Perfect experience. Started discussing a new vehicle last year. I didn’t want to deal with nonsense or games, and Marcus Z had a great reputation after a friend of mine ordered his car.
I reached out initially for a m340i but needed to wait a bit, after a few months I followed up to discuss ordering an M3 instead. I had a few requirements for the time frame and Marcus made sure everything came together. Even when the car came a little early it was no problem to wait to pick it up. I also traded my 18 Focus ... Read More Google - Sep 2, 2025
Mike H. was great to work with. He found the car we wanted even though it wasn't on their lot. Communication was excellent and and answered all my questions in a timely matter. Sean Doyle, the finance manager, was great too. No pressure to buy any extra's. Closing was smooth and overall I had a good buying experience.
Amazing service all the way around.
Hands down, this is the best team I’ve ever experienced. Recently, I had a brand-new car purchased there. My salesperson, Dana, helped me through the entire process and dedicated herself entirely to my best interests. It didn’t feel like a typical merchant-buyer relationship; it was more like a friend helping out with a concern. I highly recommend it to my friends, and I’ve already recommended it to one of them.
Dana was awesome i recommend her 100%
I had an amazing experience purchasing my vehicle from the BMW dealership. The entire process was smooth and stress-free, and I couldn’t be happier with my new car. A special shoutout to Mike, who went above and beyond to make everything happen, he was extremely helpful, patient, and truly went out of his way to ensure I got exactly what I wanted. Highly recommend both the dealership and Mike for anyone looking to purchase a new vehicle!
Thank You – Exceptional Service from our Salesman Georges BMW centre Montreal Thank you to Georges, my salesman, for providing outstanding service throughout my BMW purchase. He was professional, knowledgeable, and went the extra mile to ensure I was completely satisfied. His attention to detail and commitment to making me happy truly set him apart. I highly recommend Georges to anyone looking for a seamless and personalized car-buying experience.
I recently purchased a vehicle from BMW of Reading, and the entire experience was incredibly smooth and stress-free. My salesperson, Marcus, was outstanding—always responsive and helpful, whether we were communicating in person or over text. He kept the lines of communication open throughout the entire process and made everything easy from start to finish. I highly recommend BMW of Reading if you’re in the market for a BMW. Ask for Marcus!
I must say this has been the BEST experience I’ve ever had car shopping. Mike was AMAZING. He made sure every question I had was answered. He went out of his way to ensure I was satisfied. If you are looking for a vehicle go visit Mike! 😊
I had an incredible experience purchasing my BMW X3 from BMW of Reading. Rob Koch was fantastic—he did everything he promised and more. I ordered the vehicle on May 30th, and Rob told me it would be part of build week 24 (second week of June). Sure enough, the car was delivered to me on June 20th—right on schedule.
Rob is also incredibly responsive—quick to answer emails and phone calls, which made the process feel smooth and stress-free. It was such a different (and better!) car buying experience than what I’ve had in the past.
I also ... Read More Google - Jul 23, 2025
I had an incredible experience purchasing my BMW X3 from BMW of Reading. Rob Koch was fantastic—he did everything he promised and more. I ordered the vehicle on May 30th, and Rob told me it would be part of build week 24 (second week of June). Sure enough, the car was delivered to me on June 20th—right on schedule.
Rob is also incredibly responsive—quick to answer emails and phone calls, which made the process feel smooth and stress-free. It was such a different (and better!) car buying experience than what I’ve had in the past.
I also ... Read More DealerRater - Jul 23, 2025
I’m so excited and feel so overwhelmed with joy! I got my 1st BMW and 1st foreign car today. And Marcus did that for me and helped me finding my dream car. Marcus was very professional, very welcoming and he assured me that I was in good hands and can get the job done. He did just that and beyond ! This is the first time I’ve ever felt comfortable buying a car BMW of Reading DID THAT!!!!!!I highly recommend if you’re looking go to BMW of Reading ask for Marcus ! Thanks Marcus and the BMW team ... Read More Google - Jul 23, 2025
By far the BEST car buying experience I have ever had! I had the worst experience at Faulkner BMW so I was hesitant to go to another dealership. As a woman, it can be hard to find a dealership where salesmen don’t think you don’t know what you’re talking about. From the start it was great! Sabrina found my PERFECT car! She’s the kindest soul! Dana then took over and she was so knowledgeable and so kind! I never felt pressured. And a HUGE shoutout to Kerrie in the service department! I know I don't ... Read More Google - Jul 21, 2025
I had the most fantastic experience here. As a women, going into a car dealership can make us feel protective. I felt both safe and valued. Mike was so amazing to work with. He was extremely professional and had excellent communication. I would recommend this dealership for a variety of reasons. Most importantly, they gave me a competitive interest rate and a more than fair trade in. Highly reccomend
Worked with Client Advisor Mike Hale on my most recent purchase. I gave him my information and numbers I wanted for a deal and he made it happen. Extremely easy/quick/painless process for this sale.
First off, I would like to mention I have been browsing the market for a car for the past week, and my experience has been nothing but miserable, pushy salesmen trying to make a sale, ESPECIALLY at Mitsubishi and Honda. So my frustration was already through the roof and when I went to BMW I was blown away by how nice they treated me here. I was looking at a Honda Accord here, & Mike was the one who sat down with me and treated me like a actual human, not a money sale. He understood my financial situations, understood ... Read More Google - Jul 7, 2025
I worked with Dana Abruscato after a not great experience with another dealer. She kept my informed and responded quickly to all my inquiries. On top of that gave me a great deal. I will definitely buy from her and BMW of Reading again.
I always get great service at BMW of reading thanks to Kerrie Hummel. She always goes above and beyond to help me out anyway she can.
Had a wonderful experience leasing from these guys. Angie and Ethan especially, and the entire staff, were extremely easy to deal with, very professional and friendly, and very straightforward. I'm very happy with my lease and will utilize them in the future.
Bought an X5 from Angie and Ethan and their team were an absolute all star team. Great communicators, prompt, very clear, incredibly pleasant, professional. Fair pricing. I've never had a better car buying experience. It was seamless and fun. They're a phenomenal team.
First BMW, nice and smooth purchase experience, patient sales and manager, I will choose BMW of reading again.
I want to go there again and buy another car!
Eric Salem was great to work with on my 8 series build. From ordering the vehicle to having it shipped to Florida, it was a seamless transaction!
Excellent services. Better than VIP. I visited many bmw service’s center but. Reading it’s the best. Very nice persons fast services
Excellent service